Have a Question?

Some frequently asked questions are answered below. 

I only send off pieces which are over 7.78g for hallmarking as standard - the legal weight at which silver has to be hallmarked.
However if this is something you would like adding to a piece then it can be done at an additional cost of £30, please get in touch with me to arrange sending it off  

I am registered with the London Assay office which means that alongside the purity mark (999 for fine silver or 925 for sterling silver) there is my very own maker's mark and a panther, the symbol for Goldsmith's, London.

If you are interested in learning more about the hallmarking process then follow the link below. 

https://www.assayofficelondon.co.uk/hallmarking/what-is-a-hallmark 

No, but if you live locally (Sowerby, West Yorkshire) I can arrange for you to view pieces or look out for me at craft stalls and fairs which I will advertise on my facebook or instagram accounts.

Yes if you live near Sowerby Bridge, West Yorkshire!  

Either messgae me before ordering ([email protected]) or complete the online checkout and select 'local collection or delivery' after filling out your address details, ensuring you give me a way to contact you and I will get in touch.

Your silver jewellery should last a lifetime if cared for properly.  

You can ensure this by following these top tips:

  • Avoid contact with any liquids or gels, cleaning solutions, moisturisers, perfumes and chemicals.  
  • Remove your jewellery when cleaning or going to places like swimming pools & jacuzzis!
  • Store your jewellery in an air tight container when it is not being worn as this will reduce any humidity & its contact with the air
  • Your jewellery should be the last thing you put on when getting ready!

 

However, if your silver does become tarnished then you can polish it with a silver cleaning cloth.  This has been impregnated with silver polish to remove the tarnish and restore the sparkle.  Buy one here.

 

It is the additional metals in sterling silver (925), usually copper, that causes the silver to tarnish. 

Since your piece is made from fine silver (999) it has a higher silver content, therefore in theory it should tarnish less!

Then ask at [email protected] 

Or visit my facebook and instagram page to send a message via those platforms